A while back I spent 8 months at a K12 educational development company called Teq and it changed how I approach branding and marketing. My approach is more beholden to pedagogy than selling — though selling is still the objective.
This morning I was reading a nice piece in the NY Times about the use of technology in education. Features included Marc Benioff (software), Reed Hastings (algorithm) and Mark Zuckerburg (student-centered). In Mr. Zuckerberg’s segment the quote “Now educators are no longer classroom leaders, but helpmates.” While this statement may be a little too “new world,” it rang a bell.
The best brand strategies are those understood throughout a company. They can be taught but are best when learned and believed. Proper training allows every employee to be a brand learner. And more importantly, a brand practicer.
When all employees get the claim and proof planks of a brand strategy, it accelerates penetration into the consumer ethos. Talk about mission and culture in a company all you want, branding is not about memorization it’s about practice. Start with the teachers. (The more the better.) Then “helpmate” the consumers.