A Suggested Coke Fix.

0

Coca-Cola, one of the world’s great marketers, is in a category under attack.  I love the brand but don’t love what it does to consumers who misuse the product. That is, drink it in excess while living a sedentary lifestyle.  Those who make sure the calories that go in are negated by the calories burned are those with healthy body sizes.

Coke ran a print ad today suggesting 4 ways to mitigate its high sugar, high calorie sodas. 1. Offer low calorie beverages. 2. Provide proper nutritional labeling, 3. Help people get moving and excercise, and 4. Don’t advertising to kids.

The traditional Coke bran plan  — Wieden+Kennedy and current brand management aside — has always been about refreshment. (Happiness is the new idea is happiness.)  Refreshment is best served in video and print when it’s hot out.  Active sports people used to be ownable, not so much anymore; thanks to Nike and Under Armour and hundreds of other marketers. Frolicking on beaches and at picnics, were good refreshment images. Bright sunny days.

Coke can use its advertising today in a more positive way if it focuses on refreshment — showing scenarios of active people exerting themselves. That should be a fundamental brand plank. Enough flowers pooping more flowers and musical whimsy choreographing beetles. Coke refreshes. It is best when refreshing people who are fit, who crave refreshment and exert themselves. Or who at least aspire to exert themselves.

Coke is growing outside the US because in developing countries people don’t overeat. They walk and do manual labor. Come on man!  Let’s get back to why people need Coke, not sell it based upon what shareholders need. Peace!

Off to college. Online.

0

Next to a home the largest purchase a person makes in their lifetime is their college education. College tuitions with room and board cost between $10,000 and $40,000.  Multiply that by 4 and add in loans, which may double or triple the amount over the life of the loan and you see where I’m coming from.  Colleges have never been questioned as a pursuit after high school. But there is a generation of students graduating with loans that may not have been obvious to them freshman year, who are looking askance at the higher dot edu price tag. Enter MOOCs. And other online alternatives – which in some cases are free.  In some cases they are taught by Princeton and MIT professors. 

This is what once might call a market discontinuity.  A market changer.

Is anyone in higher ed smelling this coffee?  Put your pipes and iPads down people. This online alternative to college is going to create a shizz storm.  University endowments will begin to diminish. Professor pay will stagnate. Dorms will be sold. Teacher’s aids will grow more powerful and though college and universities won’t go away, there will be a lot less of them. It is the future.  Half the kids in college are reading their smart phones in class anyway. And Googling the assignment in class.

Higher education leaders need to get ready for this one.  They are already behind. See the future. Be the future. Peace!

Nutrition and Health Education.

0

govt healthcare

Got a black eye last night playing hoops.  It was awesome.  I haven’t played basketball for a while, thanks to some back stinging and a little Achilles action. Think I’ve added a few pounds and certainly softened up in the musculoskeletal dept.  But I’m back.

As a brand planner I’ve been thinking a lot lately about health, healthcare and the role of diet. At this point in time I believe that most Americans want to be healthier but they just don’t want to work at it. We are way too comfortable eating the wrong foods, in the wrong quantities and correcting those behaviors with pills, vitamins and unhealthy diets. (I wonder what would happen – and I’m not advocating it – if all Americans stopped taking their pills for a week.)

Fast food is convenient.  Conveniently filled with fat, sugar and salt. Carrots and raw green beans are convenient. However they don’t taste as good as French fires. Or do they? Learned behavior.

The most important person in our government is Kathleen Sebelius, secretary of health and human services. I also believe we can baby-step our way out of the health crisis (where 19% of the GDP goes to healthcare) if we educate children as to proper nutrition and eating habits.  Might we replace a K12 course, say chemistry, with a full year of nutrition?  

We can’t medicate our way out of poor health and we can’t treat our way out of poor health – we can educate ourselves toward proper wellness.  There will be tons of lobbyists against this approach but that’s okay.  This is America.  Peace!  

 

What customers want.

0

I enjoy coming up with ideas that, as an old mentor once suggested, create market discontinuities.  That’s 60s or 70s speak.  Today let’s just call it ideas the redistribute marketing wealth.  It was reported today that $69 billion was spent in the US last year on mobile phones. The lack of a security app to keep them from being stolen keeps this number high. An app that does so, will cut the market size number significantly. I mean, GDP of Rumania significantly. 

When consumers save money the market gets smaller – marketers don’t like that too much. Consumers do. And marketers who find ways to save the consumer money build loyalty. And I’m not just suggesting price savings and coupons…heavens no.

I’ve had  lot off ideas before their time and here’s a fun one. A Kindle Exchange.  I have a 100 books on my Kindle and they just sit there. My neighbor has a 100 books on her Kindle and they just sit there.  Using Sneaker Net, if I were to (ta dah) walk next store and exchange Kindles with her, I would have likely 50 new books for the price of some sneaker tread. If I were to search people of likemind and borrow their Kindles?  I might find some new writers and friends.

Why doesn’t Kindle come up with this idea?  You know why.  Why doesn’t the book publishers association? You know why.  Amazon, should introduce something like this and even if it  actually sells a few less Kindles it will bring more custies to Amazon love. Peace! 

Yahoo’s Lazy Eye.

0

Yahoo has once again gone public with its strategy; this time Marissa Mayer announced it at a presentation to advertising buyers in NYC.  (I once accused Yahoo of having a lazy eye and must admit my view hasn’t changed too much, but I still believe Ms. Mayer is the right person for the job.  In a previous blog post I noted she may be on to something with a the germ of a brand idea, but yesterday may have dissuaded me.)

Yahoo needs to step up its original content game. And yesterday she acknowledged “premium content” as one leg of the stool.  The other two legs being: innovation and performance. I’ve heard innovation before – What technology company doesn’t use that one? –but performance is new. But you can also drive a truck through it.  At least she didn’t hang a brand plank on advertising. Last time out she talked about mobile, but I guess that falls under innovation. 

Every house has a foundation.  Every company needs a business strategy and a brand strategy. What I’ve found out in my years as a planner and consultant is that creating the brand strategy first is the best way to build a business strategy — because it’s built on customers and endemic business value.  There I’ve said it. Come get me Harvard Business Schoolies.

Yahoo is making money. Diddling around with mobile.  Promoting Ms. Mayers in lovely ways. But it still does not have a brand strategy. Ask Gareth Kay. Search this site for all posts on Yahoo if you would like to see the history of missteps.  Yahoo is pulling its nose up (aviation metaphor)…it just needs more time and a tight brand plan. Peace.

Scott Monty, keep running those fingers.

0

I dig Scott Monty, yet I don’t really know him. Well I know him in a half-duplex sort of way.  I’ve seen him on YouTube.  He came out of the ad business, he’d contributed to Ford’s turnaround – a brand I’ve railed about and at different points lauded, and he has really done stuff — not just talked about stuff.  He got Ford CEO Alan Mulally not only to recognize the power of social, but to fund and personally participate in it.  

Mr. Monty’s first blog post, near as I can tell, was in Sept of 2006. He’s very prolific – running his fingers, if you will.  Mr. Monty posts a lot and shares a lot. His blog also contains what might be a new feature — I’m not sure – called “This Week in Social Media,” which is something a number of media socialist do.  Readers of WhatsTheIdea? know I refer to this as “Pasting.” Pasting other peoples’ links.  Pasters who do so while providing analysis are moving the ball ahead. Much love. Pasters who simply aggregate OPC (other peoples’ content) are moving laterally.  Most Pasters enjoy routing topics with numbers in them, e.g., “7 critical rules”, or “5 habits of…”

Mr. Monty is no Paster, he’s a Poster. He loves original content and has built businesses and his personal brand providing original ideas and content.  We loves us some Posters.  Stay original Mr. Monty. Peace

 

Publicis, Slinging the Hashtag.

0

I love Twitter and have long said it is a very important media. Global, real-time news with attachments. In a presentation first given to the Long Island Social Media Club, I shared a slide entitled “rock the hashtag.” (Sorry, it was a while ago.)  I encouraged people to be inventive with the hashtag and suggested that in the future marketers would find unique and exciting ways to be promotional with it.   

publicis logo

Publicis, an advertising and holding company has just announced a R&D labs with Twitter to help consumers use Twitter thusly.  Right now, they’re focused on marrying Twitter with TV programming which is just a sign of the times; the times being there is a lot of poor television around…and more channels on which to watch them. (Psst, TV Program Creators — the idea is to not bore your audience into using second screens.) Anyway, the labs will no doubt come up with some interesting ideas and twists, which will give birth to new ideas, twists and forms of technology.  Publicis may have just hit a home run here.

Twitter is about much more than just the hashtag – but the hash is a transformative tool. Hopefully, mid-level marketing managers won’t be at the controls and brand managers will keep an eye on what is going on. Poorly executed programs will have the potential to do more harm than good…rocking that hashtag.  Peace. #merleFest

Re-racking Rackspace.

0

Rackspace has a great name.  It is endemic to the cloud-based hosting category, it’s easy to repeat and understand for the lay person.  It’s descriptive and mellifluous.  Rackspace hired Robert Scoble to help put them on the map and make the brand more relevant a few years ago and it has paid great dividends. Now the company is one of the top players, along with Amazon, Microsoft and Google.  But this rentable web platform space is about a couple of things: trust, cost and functionality. Trust that the platform and systems stay up. Cost because you are buying bandwidth and processing power by the pound. And functionality because technology is always about functionality.

The current Rackspace name does not do the brand justice. It smacks of raw, bare bones, generic computing power. His is where I might suggest – and you can bet the corporate officers are thinking the same way – that the company be renamed. Renamed to deliver more of a technically forward punch. But names are money. And I think the Rackspace name can be evolved.  If the brand plan begins to define space and as outer space, with endless possibilities they will be on to something.  The final frontier, indeed. As companies grow, so can their brands.

Love the name, but in 2013 and beyond, it needs a bit of a facial.  Peace.

Weighing in on Dove.

0

You knew I would.  Weigh in on the new Dove campaign that is.  I love the idea of this campaign, which is to redefine what is beauty. The latest tactic in this evolving effort revolves around asking women to describe their faces to an artist, sight-unseen.  A friend is similarly asked to describe the same person to the artist and a comparison of the drawings is made. The research shows women being much harder on themselves and their features than are their friends.

The first iteration of the campaign, begun in 2005, showed a number of smiling and confident women in white underoos. The women stretched 6 or 8 across showed a variety of body types, few of which you would find on the cover of Women’s Health or Cosmo.  The women’s skin, however, was amazing. (An endemic brand quality.)  This new campaign is an evolution of the so-called “real beauty” campaign and it’s important, but I’m not sure it is killing as a soap selling idea. It’s likeable. Heady. Emotional. And a great message.  Without the linkage to creating cleaner skin, though, used long term it may prove to be an opportunity lost.  

I wouldn’t be surprised if Dove is selling well and this campaign kick starts some retail movement.  People may fall in love with the message and appreciate the brand by proxy. But should those same women find a soap that has qualities more agreeable to their skin and cleaning ability, this social statement about beauty will remain appreciated and important — but not necessarily a motivator for purchase.  I suggest sticking with the “real beauty” idea Ogilvy, but find an endemic product quality to illuminate. Peace.   

Report Card From a Father.

0

I’m going off piste, not writing about branding today, because my son graduates one month from today and I’d like to give him a father’s report card.

I’m sure you have friends who go on about the successes of their children: honor society, leading scorer, singing at the county recitals, internship at a big accounting firm in the city, etc.  Then there are “listener” and “nodder” parents. Those who listen and nod because their children aren’t on the dean’s list, they text with misspellings, need to be prodded to do chores, tend to be more rebellious.  The listener and nodders are the ones at parties who say things like “our job as parents is to get the ready for the real world, give them a good sense of what is right and wrong.”

With my son being one month away from graduating, here is his fatherly report card. And, as a listener/nodder I say this with great and deep pride.

It took him a good while to take advantage of his college education. Let’s call it holistic education rather than an intense, 4 year academic one. With one month to go, he can reason. He can organize thoughts into supported positions. His world view could be greater (had be studied and read more) but he can array his supports around fact, not just opinion. He’s always known how to be convincing and logical but is now moving closer to capturing that skill on paper. He understands bias and though not always easy, he recognizes how it contributes to unfairness.

This is a young man that will not endanger others. Or let others endanger others. He understands what is lawful and what is not.  He is beginning to “get” consequences, even though his father has tried to shield him from them for years.

Always independent, he is learning to understand the importance of community and consensus.  He is beginning to really see what love is about. And how powerful and compelling an emotion it can be.   And I believe he is seeing that humor has its place but also its translations.  

Has he read Keirkegaardt?  Maybe not. Will he land on his feet? Always has. Will he get along with all kinds of people as a post grad? I’m betting so.  

With one month out, in the last mile of his college education, I believe my boy is ready.  He may own a pair of sticky soled party sneakers, but he knows when to put them away and when to wear adult hiking boots. The boots he will use on the trail toward his exciting, fruitful future.

Love you Biggie. Peace! 

PS. Thanks to all the Plattsburgh professors who joined in this journey.