Adjectives are a dime a dozen in marketing. Here are three that are easy to toss about: simple, revolutionary and disruptive. But these are the words used to describe Theranos, perhaps the most successful start-up ever launched. Theranos uses a small draw of blood, accessed by a pin prick, to provide a broad range of lab tests – where before multiple draws were needed.
No one, especially a brand person, will argue with the need for simplicity. Modern man likes simple. We also like the fulfillment of hard work, buy in our consumables, simple is golden. Revolutionary is a consumerists dream as well. While evolution is the way of life, revolution gets noticed. And celebrated. Lastly, disruptive. New products and services that take massive market share and revenue from competitors or other categories are considered disruptive. Reality TV shows were for a while disruptive for scripted dramas and comedies.
It’s hard to be a marketer and hit all three adjectives. Commerce today is often built around commoditization. But success lies in these 3 adjectives. View product development this way. View marketing and communications this way. You will see the payouts sooner than you think.