T-Mobile and Sprint are in talks to merge. The two mobile carriers, each with 50 million U.S. subscribers, have well-established brands. What should the resulting brand be? Some might say T-Mobile has a little more cache, mostly due to smart, flashy CEO John Legere. Yet Sprint has been around for decades; America’s first all fiber optic network. Some brand and naming experts will suggest combining the two names into some clunky hybrid and go all “one plus one equals 3” on us. I say it time for a new name. A new mark. And a fresh start.
AT&T and Verizon are really strong brands. Each is spending hundreds of millions in advertising. The work is likeable, but shallow and noisy. It’s either campaign-for-campaign-sake or product showcase. People don’t love selling or advertising, they love brands. And AT&T and Verizon are missing this point.
The combined Sprint/T-Mobile brand has a chance to start from the ground up. Break the mold. Find the sweet spot customers care about and move the product and experience in that direction. Mr. Legere gets this with his moves to offer no contract mobile service. Sprint/T-Mobile should do a little brand spanking research – spank the AT&T and Verizon brands around and find some product and emotional weaknesses. Then write a killer brief and start with a new name.
Rebirth opportunities don’t come along that often. Peace.