Marketing

    Boeing, Boeing, Gone.

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    Are you one of those people who really, really loves to fly? One of those people who has never had the thought that the only things keeping you from free fall at 30,000 feet are a bunch of nuts, bolts, wires and metal? If you say “yes” then read on. 
     
    Following are some heart warming quotes from the lead story in today’s Wall Street Journal about the new Boeing 787 Dreamliner. This may be one of those cases where it would have been better for Boeing to have gone all George Bush and keep this information from the public. (Please note the use of some of some very special verbs and adjectives.)
     
    “Boeing Scrambles To Fix Problems With New 787. Hostage to Suppliers. Fuel-sipping jet. Build much of the plane from carbon-fiber plastic instead of aluminum. The first jet in Boeing’s 91-year history designed largely by other companies. To lower the $10 billion or so it would cost to develop the plane solo, Boeing authorized a team of parts suppliers to design and build major sections of the craft, which it planner to snap together at it Seattle-area factory. The supplier problems ranged from language barriers to snafus that erupted when suppliers themselves outsourced chunks of work. The first Dreamliner to show up at Boeing’s factory was missing tens of thousands of part….”
     
    Stewardess, another beer please?  
     

    Badvertising

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    Is it possible to strengthen a commitment to generate value and sustainability by changing a brand? Yes, it is possible.
     
    CVRD is now Vale. This new name speaks to the company’s globalization and mineral diversification today. However, our values and policies have not changed; our commitment to ethics, corporate social responsibility, discipline in capital allocation and risk management remains strong and steadfast. The constant quest to transform mineral resources into essential elements present in the lives of its communities is Vale’s passion. Learn more about Vale at www.vale.com
     
    This has to be one of my favorite headlines ever typed (see bold.) Written would be an overstatement. The ad ran today in the Wall Street Journal and must have cost in excess of $100,000. I clicked though on the URL for giggles and the homepage was in another language. Quite fitting. 
     

    TV is for Geezers.

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    Want a snapshot of U.S. media habits? Broadcast TV is for Geezers. Cable is for kids. Magazines are for women/girls. DVDs are for teens and college kids. CDs are for suburbanites. Music downloads are for the hip-hop crowd. And Box Office Movies are for the young and old with a big donut hole in the middle.  
     
    So says Nielsen Media Research, M:Metrics, Screenline, Internet Movie Database, Mediaweek and Nielsen SoundScan/Billboard.
     
    Did someone turn off the radio?
     
     

    The strawberry shortcake effect.

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    I’m not sure if this is premeditated, but the Writer’s Guild of America strike is going to profoundly affect the future of television. Don’t click — it’s not what you think. With scripted shows receding into the sunset (unless the strike is settled), reality shows will step in to fill the void.  Reality shows are already a bit too numerous, so with their frequency turned up viewers will become over-sated and the genre will lose its appeal.
     
    As a kid, I remember eating strawberry shortcake until I couldn’t see any more. I got so sick I wasn’t able to go nose in until my 20s. That’s what’s going to happen to reality TV if we get too much. The strawberry shortcake effect.   
     

    Gawker With a Capitalist G.

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    Gawker is one of my favorite blogs. It’s the reason I love blogs. Attitude is what makes Gawker work for me. It speaks to me in a voice I rarely hear anywhere else.

    Today, its managing editor Choire Sicha and two key writers left. Their gripe? They don’t like the new compensation system that will pay them based upon the number of page views their stories generate. They want to be paid by the post or, perhaps, by the hour. The pay-per-view approach, the departing writers say, will encourage them to be more competitive and outlandish. Hello? Have they read their own stuff? That’s what they do. 

     
    I am very sorry to see them all go`and do hope the writing will not go so cartoonishly over the top it becomes unreadable, but the pay-per-view compensation system is here to stay. It’s the American way baby! 
     

    Social networking vs. social computing.

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    Here’s the difference between social networking and social computing: The underlying premise of social networking is “help people make, keep and grow their circle of friends.” It enables the like-minded to find one another.   The whole Facebook Beacon thing, where users are alerted to the purchases of friends, is the latest example of an application built to keep friends networked.  Social computing, on the other hand, is less invasive.  Its reason for being is to assist users in the creation and posting of content, commerce, and art to the web.  It’s not about the “share” or the size of one’s friends list. 

     

    I work for Zude, a social computing platform, so I’m biased.  But we provide tools – both advanced and rudimentary — that give people unprecedented freedom to be Web authors.  We don’t tell them what to post or with whom to share.  That’s up to them.  (You can certainly add contacts and doing messaging on Zude, but that’s not what keeps us up at night.)  

     

    Developers of social networks spend their time trying to figure out ways to insinuate their products into users’ lives so they spend more time on the property.  Developers of social computing applications spend their time thinking up ways to make users more powerful Web authors.

     

    Kindling of a sort.

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    You don’t have to be a Star Trek fan to believe that one day the majority of books will be distributed digitally and read on non-paper devices.   Amazon believes this and spent a good deal of money developing the Kindle in an effort to get out in front of this market. The kindle allows owners to download books wirelessly to the device for $9-12 dollars each then read them one page at a time with a battery powered flat panel tablet. The product costs about $400.
     
    It sounds like a good first start, but has been panned by some pretty smart people. Robert Scoble did a vlog screed on the design here http://www.kyte.tv/ch/6118-scobleizer-sponsored-by-seagate/77475-dear-jeff-bez#uri=channels/6118/77475 .
      
    The Journal’s Walter Mossberg was nicer but echoed Robert’s points about button position and clunky usability. I have yet to touch one and being a tree-hugger wannabe applaud the effort, but must agree that Amazon may have been long on vision but short on execution. They should have done a lot more usability testing on the Kindle before finalizing design and rushing it to market.  (Hear that Microsoft Zune marketers?)  People read books everywhere. With feet up, down, tucked. Standing in subways.  Slouched in beach chairs. Not just in Seattle test kitchens.
     

    i lazy

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    I think it’s time for AT&T’s iPhone print ads to lose the big and tall picture of the unit with its 17-function button display screen. We get it. It sends pictures, searches the Internet, has a camera, email, text, and makes phone calls. Whenever I look at an iPhone in person, I’m certainly not awed by the start page menu. My jaw drops, though, when I a see something “real” and “surprising” on it.  Often that’s a picture. Now I’m not going all Canon on you, but right now all I see in these ads is a sea of orange (hold-over color from the Cingular days), a cute headline and some retail store location.
     
    This is lazy, retail advertising at its worst. The type of effort where the agency counts how many pages from the front of the paper they are and compares it to Verizon. These are expensive ads. This is a cool product. Bring it to life.
     

    The ad danger forgot.

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    There is a beautiful ad in today’s New York Times promoting Lindblad Expeditions and National Geographic conservation tours. Linblad Expeiditons has a long, wonderful history of running for-profit expeditions and National Geographic has partnered with them to reap some of the financial benefits. This particular ad touts a conservation donation of $250 for trips taken to certain locations before June 30th.  Exploration and Conservation are central to both headline and copy.
     
    The problem with the ad is that the two pictures used to promote the expedition convey what are clearly dangerous situations. In one, a rubber raft filled with smiling, though concerned people sits in calm waters a few feet from a huge swimming whale.   In the other picture, a young lad poses a la Ralph Lauren bathing suit ad next to a huge mature sea lion. This ad, running a few days after the much publicized and headlined story of the capsized Expedition ship Antarctica, is not a good branding building move. 
     
    To see the pictures from the ad check out the website http://www.expeditions.com/National_Geographic372.asp
     
    The art directors and designers have done a good job trying to make the pictures look lush and exciting, but don’t expect any mothers or grandmothers to be booking these trips any time soon. Hee hee.
     

    Social Cookie Net

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    Pepperidge Farms part of the Campbell Soup family is pushing cookies today using social networking (www.artofthecookie.com.) They are not buying ads on Facebook or Mypace (I love calling them that,) but creating a social network through which woman can meet other women, connect and – get this—improve their social lives. They have a connection curator by the name of Sally Horchow who wrote a book on the subject offering up lots of connection-related content.
     
    This shit kills me. It is a classic example of the marketing tactic de jour. In the yearly planning meeting someone senior says “We need something new this year. What’s hot? Social networking? Let’s do it.”
     
    Do you remember way back when and some unknown kid would come up to you and say “Wanna be my friend?”   Dohhhh!   
     
    Marketers who set up social networks to sell product and veil it with an objective of “improving lives” are destined to fail. People are social. Networks are technical. Cookies are cookies. 
     
    Sit down to Thanksgiving dinner this year and constantly remind your guests and friends what brands they are eating.  “Butterball is the best. Pepperidge Farm stuffing is so moist. Mrs. Smith’s Pies are the sweetest. Love that Land O Lakes Butter? Isn’t Gravy Master grand? Pass the Jolly Green Giant Beans. Just watch the improvements to your guests social lives and count how many come back next year. Listening Facebook?