One of my favorite sayings about advertising is “Just when you think you know something about this business, someone comes along to prove you wrong.” Well, I’m going to go out on a limb here after reading about Avon’s new campaign and say it’s not going to be very successful. It will have some success because they are pumping $340 million into the marketplace.
When the president of global marketing goes on record as saying “Avon is the company that best understands and empowers women” I immediately cringe and anticipate failure. That’s marko-babble. When I read further that the objectives of the ads are to improve their sales channel by recruiting doorbell ringers AND at the same time communicating that the Avon family of products prepares women for the aging process (the line is “Hello Tomorrow”) I know they are soon to be in deep doo-doo. What’s the idea? What will consumers say about the advertising, product, and brand the day after they see the work?
And the last premise – slowing the aging process – by itself is questionable. First of all, it targets older women and doesn’t address today’s newer buyers. Second, aging is more about genetics and lifestyle than about creams (with the exception of SPF). And third, women want to look healthy and beautiful now, not in the future. That’s why all the pictures in the ads are going to be of youngish women. Ding dong, hello?