Newsday is a New York regional newspaper. It serves Long Island, home to 3.5 million people. Newsday also has distribution in Queens. At one time it was one of the top 10 circulating newspapers in the country.
The ad agency I worked for on Long Island, Welch Nehlen Groome, handled the Newsday account, doing periodic TV commercials. Mainly promotional and project work. One of the problems selling newspaper on LI was that it was a commuter island. Most of the heavy hitter worked in the city. And those people read the NY Post and NY Daily News on the train on the way home. These were NY city-based papers with sensational headlines and great sports sections. The New York Times and Wall Street Journal were big morning reads, filled with business and national news. Not a lot of space in between for a paper covering Long Island news, e.g., “Blue Angels to Appear at Jones Beach July 4th”.
Much of Newsday’s circulation was home delivery; people who wanted Wednesday food ads and some local high school sports coverage.
I wrote a brand strategy for Newsday, the claim for which was “We know where you live.” It was a plea to commuters, whose jobs were in the city and who lived on trains, to get back closer to their families and neighborhoods — but it also reinforcement to non-commuters and homebodies, the position that the paper as better attuned with their lives and lifestyles.
Cool freaking idea. Tagline worthy I thought. Someone at Newsday co-opted the claim to read “It’s Where You Live,” which was used as a tagline and lived for years. Unfortunately, it removed Newsday from the equation, a no-no. And it could have been interpreted as a simple usage claim. We know where you live, some decision-makers thought, was a little intrusive and perhaps anti-privacy. Huge client mistake in my opinion. It gutted the strategy.
If adopted as a tagline, “We know where you live” could still be in place. A working claim and a working strategy. And strategies rule the tactical world.
One day I’ll tell you about my other Newsday idea to shut down the Long Island Expressway and throw the world’s biggest block party.