In brand planning there’s discovery and there’s discovery. (Discovery defined as the legwork and research that precedes crafting the brand strategy.) At What’s The Idea?, I use personal interviews with C-level executive, customers, subject matter experts and influencers as well as primary and secondary research, trade shows, user’s groups and any other meetings where buyers and sellers convene.
I’ve built the economics of my engagements so that I can deliver a brand strategy in a month’s time for a fair and equitable fee. Problem is, not all of my clients are able to pay the full freight. And sometime I’ve been known to take on pro bono work. That’s when things have to get creative.
If I must shortcut my traditional process I go the Yoda Route. That is, I rely on one really smart person for all my input; usually the founder or owner. They provide all the grist for the insight mill. It can be dangerous to use only one source — one Yoda — but it can work. The brand planner’s brain is never really off so after Yoda does her/his information dump you use that to build insights which can be massaged through other shortcut piggyback research and some much needed internal combustion. Yesterday I wrote “The only truly bad research is research that misleads,” and going the Yoda Route can mislead. Be careful. Be very, very careful.