Are You Elfing Kidding?

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Over the Christmas holidays OfficeMax and their agency Toy Inc. cobbled together a fun little creative effort to build gift sales.  Not many people go to OfficeMax to roam the store looking for Christmas/Holiday inspiration, so getting bodies into the store that time of year for anything other than pen sets and desks is probably a challenge.
 
The program, a piece of branded entertainment called Elf Yourself, generated 36 million visits to the online site over 5 weeks. 
 
Here’s a quote from Ad Age on the program results: “It ended up with a 20% bump in online traffic during the holidays, though it’s tough to say if the web effort was responsible for a sales rise at OfficeMax.” 

Are you Elfing kidding me?

 
If I parse the Ad Age sentence, the quote either means that 36 million new consumer impressions did not translate into store sales, or there weren’t any increased store sales.
I certainly hope it was the former and that there were increases but management felt they couldn’t be sure they were attributable to the 36M impressions. (Must have been those holiday point of sale signs and end-caps.)  If stores sales were not up YOY, then I would call that an Elfing opportunity lost.