I once thought it would be cool to open an ad agency, following in my father’s footsteps, and name it Foster, Bias and Sales. Foster attention, create bias, generate sales. As much as I love the ad business — and to me there is no greater business feat than creating a sale via creative means – it really is, more often than not, a dog of a business. Consulting on the other hand, though the hardest work of my life, really has crazy upside. Interestingly, my current business What’s The Idea? is not about foster, bias and sales but about: share, educate and excite.
Let’s start with educate. The goal of educating is learning. And learning is a marketing and branding staple. Frankly, learning is a human staple. When a consumer learns something positive, or as Bob Gilbreath would say “meaningful,” about a product. it is not only retained it is processed and categorized into the value volt. Everyone wants to learn. Sadly, not everyone wants to be taught. So be careful.
Sharing is a relatively new phenomenon is marketing. There are good shares and bad shares. Most advertising falls into the bad share category — that’s why consumers fast forward through commercials on TV. The online share (bedrock to much digital activity today) is really more about the sharer then the share. Search this site for Posters vs.Pasters for more on the topic. A personal heartfelt share (read giving) is one of the most powerful gifts in all of humanity.
Lastly, there is excite. Loyalty and comfort are qualities not always aligned with excite, but let’s face it when marketing in a commoditized, price-driven world a little excitement can go a long way. Excite can come on many shapes and sizes but it is certainly a goal of good strategy.
In my business Educate, Share and Excite are drivers of the strategy. They are foundational for the brand idea and the planks. It is a kinder and gentler approach and really works. Peace.