Open source in the software game is a fascinating phenomenon. Organizations open up their code to outsiders whom they hope will improve it while at the same time enlisting a community of loyal users. It all started in response to Microsoft’s closed, monopolistic approach to business. Many programmers became so anti-Microsoft that they grouped together and created open source products, beginning with the Linux operating system.
B2B companies will begin to open up to the engineering departments of their customers using online tools and the results will be surprising.