I have mad respect for Seth Godin. He’s a hero. And he’s great for the economy. Anyone who can help marketers focus — and improve product and product delivery is someone worth paying attention to. That’s what Seth does. So you can imagine my dismay this weekend when reading this quote from him in an article about Coca-Cola: “Coke is not in the sugary water business, they are in the storytelling business.”
Coke is in the Coke business. The business of product. Every marketer is in the business of product. It’s ground zero for marketers. Storytellers are in the storytelling business. Creative people are in the story telling business.
It’s not a story hurting Coke sales, it’s high fructose corn syrup. As our brains continue to get bigger (according to evolutionary physical anthropologists) we will continue to learn how to prolong our lives – through better living. Products that get in the way of this will wane. The craft economy is taking hold.
Anyone who suggests stories not products are shaping the marketing future, is spending too much time in tactics land. Mr. Godin gets a mulligan; his product is too strong. Peace.